Shipping Policy
Transparent, reliable, and always free. Here is everything you need to know about how we deliver fresh water to your doorstep.
Shipping Cost
100% FREE
Processing Time
1 Business Day
Carrier
USPS First Class
Order Processing & Delivery
We know you need your filters fast. Our dedicated team in Portland, Oregon works efficiently to ensure your orders are handled with care.
- Processing Time: All orders are processed within 1 business day (excluding weekends and holidays). You will receive a notification as soon as your order has shipped.
- Shipping Method: To maintain high efficiency and reliability, we exclusively use USPS First Class Shipping for all domestic orders.
- Estimated Delivery: Once shipped, packages typically arrive within 3 to 7 business days depending on your location within the USA.
Transparent Pricing
At SyncFilter, the price you see is the price you pay. We believe in total transparency:
- Free Nationwide Shipping: We provide free shipping on all orders, with no minimum purchase required.
- Sales Tax Included: To simplify your checkout experience, all product prices are inclusive of sales tax. No hidden fees at the final step.
Shipping Protection & Guarantees
Your satisfaction is our top priority. We take full responsibility for your order until it reaches your hands.
Delayed, Lost, or Missing Packages?
If your package experiences an unusual delay, is marked as delivered but not received, or appears to be lost in transit, please contact us immediately.
We are committed to making it right. Upon verification, we will offer you a free replacement reshipment or a full refund, depending on your preference.
Tracking Your Order
Once your order has been handed over to USPS, you will receive an email containing a tracking number. Please allow 24-48 hours for the tracking information to update on the USPS website.