Privacy Policy

1. Information We Collect

We collect information to provide better services to all our customers. The types of personal information we collect include:

• Contact Information: Name, shipping address, billing address, email address, and phone number.
• Payment Information: Credit card details and billing information (processed securely via our payment gateways).
• Technical Data: IP address, browser type, and usage data collected through cookies to improve website performance.

2. How We Use Your Information

We require this information to understand your needs and provide you with a better service, specifically for:

• Internal record keeping and order processing.
• Improving our products and services.
• Sending promotional emails about new products or special offers (you may opt-out at any time).
• Compliance with legal obligations and fraud prevention.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third parties who assist us in operating our website and conducting our business, such as:

• Shipping Carriers: USPS (to deliver your filters).
• Payment Processors: To securely handle transactions.
• Legal Requirements: When required by law or to protect our rights.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our website utilizes SSL (Secure Sockets Layer) encryption for all data transmission.

5. Your Rights (Oregon Consumer Privacy)

As a business operating in Portland, OR, we recognize your rights under applicable privacy laws. You have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate personal data.
• Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out of the "sale" of data or targeted advertising (though we do not sell your data).

6. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.